top of page

Frequently Asked Questions

What Is Process Serving?

Process serving is the delivery of a writ, summons, or other legal documents to the person who is addressed in the papers. We use “process” as the general term for the legal document by which a lawsuit is started. The court claims its jurisdiction over the parties and the controversy.

In modern US law, we term “process” as “summons.” A summons is a document that informs a defendant that he is being charged in a specific court that the plaintiff believes has jurisdiction. The summons is served with a complaint that contains two subjects: the plaintiff’s allegations of offense by the defendant and the legal remedy the plaintiff seeks.

The summons also tells the defendant that he has a certain number of days under law to respond to the summons and complaint. If the defendant fails to respond, the plaintiff may seek the court’s default judgment, which grants the plaintiff the legal relief.

Process must be properly served on all parties involved in an action. Anyone who is not served is not bound by the decision in the case. If you think that proper service has not taken place, you may generally challenge the service without actually making a formal appearance in the case.

What Is Included in Our Service?

We make up to three attempts for one address. We will make random attempts in the morning, noon, and night, and on weekends until the documents are served, or we are able to determine the house is empty or the people being served have moved.

We email you throughout this process to keep you abreast of each attempt. Once the service is completed, we will email you a copy of your notarized proof of service and place the original in the mail to you.

What’s an Example of Our Service?

Below is an example for a routine serve anywhere in Columbia, South Carolina.

  • The cost for one address is typically $55.00.
  • Random attempts are made Monday to Saturday up to 7:00 PM each day until the documents are served, or we determine the house is no longer occupied by the person being served, empty or the people being served have moved.
  • On a rush, we charge a total of $65 for one address in Columbia, South Carolina and will attempt the same random attempts, but will do so on within the first 24 hours and on a daily basis.

How do I contact Grindstone Process Servers?

We can be reached by phone at 803-212-8831, thru fax at 803-828-9015, or email at

What Areas Do You Cover?

We are based in Columbia and cover all of South Carolina.

What Form of Payments Do You Accept?

We accept Visa, MasterCard, and American Express. We also invoice.

Why Should I Pick Grindstone Process Servers Instead of the Sheriff to Serve My Documents?

In a recent poll participated in by several of legal professionals, 78% of the participants prefer process servers while only 19% opt for sheriffs.

Grindstone Process Servers Is Generally Faster. Grindstone Process Servers focuses on and specializes in expedient service of process. The Sheriff’s office, on the other hand, has many other things to attend to that take precedence over serving papers. As a matter of fact, most legal assistants only end up in the sheriff’s office when left with no other option or when process servers cannot be found nearby.

Grindstone Process Servers Provides Better Customer Service. We are courteous, quick, and efficient. We are a private company and depend upon repeat business so we guarantee customer satisfaction. Grindstone process servers often honor special requests, such as choosing the time most convenient for you, whereas the sheriff cannot.

Grindstone Process Servers Is Highly Familiar and Knowledgeable of the Laws. The civil procedure laws can be quite complicated, especially for the common layman. Thus, when it comes to sensitive legal issues, it would only be wise to turn to the subject matter experts.

When service of process is not completed in accordance with due process requirements, a court case can experience a costly delay or be dismissed from court. Having a good process server to back you up will save you from further issues that may arise.

Whenever a process server is employed, there is an observed success rate of 92% in service of process. A process server also offers an average and reasonable cost. Generally, Grindstone Process Servers cost $14.41 higher than the sheriff’s rate. For this relatively small addition in cost, there is a huge difference in ease, speed, and efficiency of service.

bottom of page